Great leadership means getting involved
When individuals up and down the chain of command encounter problems in their day-to-day work responsibilities, how involved should leaders be in resolving these issues? Entrepreneur recently suggested that managers may be underestimating their ability to have a positive effect. (Aug.31, Buck) Even problems encountered at low levels could be big tests for leadership.
Leaders may worry about getting too involved with their employees mistakes due to the assumption that their input absolves the other individuals of personal accountability and hurts their ability to improve and learn. However, failing to take an interest in personnel issues may reflect poorly on the leader's ability to take responsibility for the issues within the team.
The role of leadership involves getting the business back on track when something goes wrong, dealing with both internal and external communications and issues. Leading all of this up to lower-level workers means failing to take charge.
A company that is floundering due to repeated internal issues is a clear sign that management hasn't taken enough of an interest. While leaders may feel they are making their organizations stronger by staying out of the resolution, they may just be shirking their duties, with the business suffering.
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